Society and Artificial Intelligence: Chatbots in the Educational Process

Descripción

One of the most important sociological phenomena in the current panorama is Artificial Intelligence (AI). In the near future, the application of this type of technology is expected to revolutionize different social sectors, such as health, marketing, industry, communication, etc. Inevitably, this will prompt changes in certain social structures. A recent response to this has been the outlining of the first European AI law, which will come into force in 2026 to regulate different social challenges. The educational sector will also need to adapt to face the social changes brought about by AI. In this chapter we focus on the potential and/or limitations that chatbots have for the educational community and how these are geared towards the self-regulation of learning. The application of these types of programmes, based on AI, is slowly being incorporated into the educational system as a very useful tool, but it also poses certain challenges to the system.